Skip to main content

Prescriptions

Repeat Prescriptions

IMPORTANT:  Please use one of the following methods to order your medication. Prescription requests take 48 working hours for us to process. You will then need to present it to a pharmacy and wait the required dispensing time to receive your medication.  
Please make sure you order your medication in time to avoid running out. 

 

In Person

Complete your tear off slip and hand it in to reception or write the required medication on a piece of paper with your details and hand it in at reception. Your prescription will be ready to collect from the surgery 48 working hours later or will be sent to your nominated pharmacy.

By Post

You can post your prescription request to us and this will be processed within 48 working hours of receiving your request. If you enclose a stamped addressed envelope we will send your completed prescription back to you or it can be collected at the surgery or sent to your nominated pharmacy.

On Line

If you have a NHS Wales App account, you can request repeat prescriptions using the NHS Wales APP or you can complete the request form below. Your prescription will be ready to collect from the surgery 48 working hours later or will be sent to your nominated pharmacy.

Via a Pharmacy If you are signed up to a preferred pharmacy, contact your pharmacy to order your medication on your behalf. Your request will take 48 working hours for us to process the prescription and then will be sent back to your pharmacy. Your prescription will then take however long your pharmacy takes to dispense.

 

  • Please do not order your repeat prescriptions more than 7 working days in advance
  • If you require an item that you have not had before you will need to contact the practice to book a telephone consultation with a doctor.

WE DO NOT ACCEPT PRESCRIPTION REQUESTS BY TELEPHONE

 

 

 

Please give as much detail as possible regarding the medication you are ordering including Drug Name, Directions and Quantities. Your request will not be processed without these full details causing a delay in your prescription being processed.

REMEMBER:  Pharmacies offer the Common Ailments Service and a Walk-in Centre facility.  They can provide confidential advice and issue FREE prescriptions, including emergency hormonal contraception and emergency supplies of medication.  You can find your local pharmacy and which services they offer by clicking HERE.

 

Private Prescriptions

We are receiving numerous requests from patients to have medication that has been prescribed to them privately issued on the NHS.

Crwys Medical Centre DOES NOT have to issue any private prescriptions that have been issued or recommended by a private practitioner. Patients are expected to pay the full cost of any treatment they receive in relation to the care provided privately; consultation fees, diagnostic tests (e.g. requests for blood tests, BP check, ECGs, etc.), drugs prescribed or treatment provided by a clinician in the course of a private consultation should be at the patient’s expense.

Our GPs may consider and agree to take over prescribing once you have been discharged by your private consultant. We can only do so if you have been discharged appropriately, and the treatment you are receiving falls within the scope and recommendations of the NHS. If your episode of private care is ongoing, or the consultant has discharged you prior to the completion of your care, we will not be able to get involved. Ultimately, it is down to the doctor’s judgment on whether we are able to take on the clinical responsibility of their medication. There are many factors that the GP has to consider, however if you disagree with their judgement you may contact the practice manager, who can arrange for a second opinion.

It is worth noting that there are numerous exceptions where we cannot issue a prescription for you in any circumstances; not all medicines are available on the NHS, and some medicines can be dangerous and require careful monitoring that cannot be undertaken in primary care.

Current guidance can be found below:

https://awttc.nhs.wales/files/guidelines-and-pils/prescribing-dilemmas-a-guide-for-prescribers-pdf2/